When you need to have your roof repaired or replaced, your peace of mind is just as important as the contractor you hire. To have peace of mind, you need a quality contractor with a proven track record. Knowing your contractor really cares about you and the integrity of your home helps give peace of mind. A quality contractor should always offer open, transparent answers to your questions. Here are 14 questions to ask so you can decide if they’re the right fit for your project.
1. Are You Local to Me?
One of the most important questions to ask is if they are local. It’s always better to work with a local company. They understand the specific challenges faced by roofs in your part of the country. They will be around for years to come when you need service in the future. Working with the same local company over and over again helps them give you better service as they build history with you and your roof. You won’t get any of this with an out-of-town roofer.
2. How Long Have You Been in Business?
While you shouldn’t write off a young company just because they haven’t been around as long, there is a level of wisdom which comes with age. When a company has been around for decades, they will have experience and resources a younger company most likely will not.
3. Who Will Be Doing the Work?
You should know exactly who will be installing your roof. Does the company you’re working with have their own crew of employees who do the work?
4. What Training and Experience Does the Crew Have?
As important as working with an experienced roofing company is, you also want to ask about the experience of the crew. Find out how well trained they are and by whom (i.e. have they been trained by the manufacturer of your roofing?). How much experience do they have working on roofs like yours?
5. What Past Customers Can I Talk To?
A good roofing company will have plenty of references and will be more than happy to provide them. Talking with real people who have worked with your roofer can clue you in on what to expect.
6. When Would You Be Able to Schedule My Job?
There are steps which must happen before your roof is worked on. Materials have to be ordered before work can begin. There could be other customers ahead of you. It’s good to know a basic timeline.
7. How Long Will My Project Take?
Roof replacement can often be finished in a day once work has begun. If you have a large roof or one with a lot of complex features then work may take longer. Your roofers should be upfront about the factors which impact how long the job will take.
8. Are You Licensed and Insured?
Make sure your roofing company has the proper licensing and certification. They also need to have proper insurance and worker’s comp. Know what is required in your area. Feel free to ask for proof.
9. Is a Building Permit Required?
Be sure to ask if a permit is needed for your project. Make sure your roofing company is pulling one.
10. What Steps Do You Take for the Safety of Your Workers?
You want to know what safety precautions are being taken to prevent accidents during your project. A good company cares about its workers, so ask about this.
11. What Steps Do You Take for the Safety of My Home and My Family?
The safety of you and are family are equally as important as the crew’s. Your roofers may ask you to clear the area around the house, park the car in the street, and even take down fragile wall hangings while they’re working to avoid damaging your property. Ask what steps you need to take and what they will do to keep you safe.
12. Do You Provide a Written Estimate?
You should receive a written estimate with a breakdown of each expense so you know exactly what you’re paying for.
13. Do You Offer a Workmanship Warranty?
The best roofing companies offer a workmanship warranty in addition to the manufacturer’s warranty. This is a sign they stand behind the work they do.
14. Will You Remove and Dispose of the Old Roof?
Make sure your roofers will be getting rid of your old roof and all the debris generated during the removal and installation process. The roofing team should finish every job by going over your property with a giant magnet to pick up any stray nails.
Contact us today to learn more about working with West Orange Roofing. We’ve been providing all of Central Florida’s roofing needs since 1978 and welcome your questions.